Huge apologies if you look at my website on a tablet or mobile and it looks like this first picture.. with the background image coming through, so you are unable to see the text - it should look like the second picture, with a white background behind the text.
I was mortified to see the way it looks on a tablet - I do not have one, since having had my kindle fire stolen just before Xmas, so I only recently discovered the problem.
MR SITE is my website provider who very unhelpfully suggest it is not their fault, but "the user's" fault as they are not looking at it using the correct browser and further suggest "the user" should change their browser to "Firefox" or "Google Chrome" and clear the "cookie cache" to enable them to view it properly. I "suggested" that their response was clearly unacceptable as most people are not as IT savvy as IT Support (ie them!), but that was their final answer on the matter! Furthermore, neither "Firefox" or "Google Chrome" was supported or therefore available on the tablet I tried to make these changes to - a year-old iPad.
If anyone can suggest an alternative low cost website provider who may be a lot more helpful than MR SITE I would be really grateful! In the meantime, I am working on making my website really plain, so info is clearer!
Many thanks, Katie
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| The background image comes through on some tablets and mobiles..... |
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| This is more like how it SHOULD look! A white background behind all the information. |
